Fast delivery across Kampala, Uganda-wide on request
See also our Terms of Service
Every device and genuine part is tested before dispatch. If something arrives faulty or doesn't match its listing, contact us within 7 days of delivery and we'll repair, replace, or refund it. Repair tools and select spare parts carry the warranty period stated on their own product listing instead. Check the Specifications section on that product's page.
Covered: defects present at delivery, or a device that doesn't match its stated specs or condition.
Not covered: physical or liquid damage after delivery, damage from a repair carried out by someone other than MS Soft GSM, or a lost/stolen device.
Every UK-used unit is inspected by our technicians before it's listed: battery health, display, front and rear cameras, charging port, buttons, network/SIM reading, and IMEI status (confirmed clean, not blacklisted).
The exact cost and timing for your order is confirmed by our team via WhatsApp after checkout.
Mobile Money (MTN & Airtel), Visa/Mastercard, and bank cards through our payment partners, or cash/in-person for orders arranged directly with our team.
Kampala Centre Point, AC 19, opposite ABSA Bank, Kampala, Uganda.
Monday – Saturday, 9:00 AM – 7:00 PM. Closed Sundays.
WhatsApp +256 773 944 288 · Call +256 755 754 880
